Introduction

 

At Connect Tech Global (“we”, “us”, or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites (connecttechglobal.com, connecttechglobal.co.uk), mobile applications, and any other digital services or platforms we operate (collectively, the “Site”).

 

This policy applies to all users, regardless of location, and covers all data collected through our services, including data collected via cookies, third-party integrations, and analytics tools. By accessing or using our Site, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of our services.

 

We reserve the right to update or modify this Privacy Policy at any time for any reason. When we make changes, we will update the “Last Updated” date at the top of this page. Any changes or modifications will be effective immediately upon posting the revised Privacy Policy on the Site, and your continued use of the Site after such posting constitutes your acceptance of those changes. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your information.

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1. Information Collection

 

We collect information to provide, improve, and secure our services. The types of information we may collect include:

 

• Personal Data: Information you provide directly, such as your name, email address, phone number, postal address, company name, and demographic details. This may occur when you register, fill out forms, subscribe to newsletters, or contact support.

• Account Data: Username, password, account preferences, and authentication data.

• Usage Data: Automatically collected data such as IP address, browser type, device identifiers, operating system, referring URLs, pages viewed, time spent on pages, and clickstream data.

• Cookies and Tracking Technologies: Data collected via cookies, pixels, beacons, and similar technologies for analytics, personalization, and advertising (see Section 5).

• Financial Data: Payment information (e.g., credit card details) processed securely by third-party providers. We do not store full payment details.

• Social Network Data: If you connect via social media, we may collect your public profile information, contacts, and other data as permitted by your privacy settings.

• Mobile Device Data: Device ID, model, manufacturer, and location data (if enabled).

• Third-Party Data: Information from partners, advertising networks, analytics providers, and social media platforms, as permitted by law and your settings.

 

We may combine information collected from different sources to enhance our services and your experience.

 

2. Legal Basis for Processing (GDPR)

 

We process your personal data under the following legal bases:

 

• Consent: When you provide explicit consent for specific purposes, such as marketing or non-essential cookies.

• Contractual Necessity: To fulfill our contractual obligations to you, such as providing requested services or processing transactions.

• Legal Obligation: To comply with applicable laws, regulations, or legal processes.

• Legitimate Interests: To improve our services, ensure security, prevent fraud, and conduct analytics, provided these interests are not overridden by your rights and freedoms.

 

Where required by law, we will seek your consent before collecting or processing your data and provide mechanisms for you to withdraw consent at any time.

 

3. Use of Information

 

We use your information for a variety of purposes, including but not limited to:

 

• Creating and managing your account.

• Processing payments, refunds, and transactions.

• Providing customer support and responding to inquiries.

• Sending technical notices, updates, and security alerts.

• Personalizing your experience and delivering relevant content.

• Conducting analytics to understand usage patterns and improve our services.

• Marketing and promotional communications, with your consent.

• Detecting, preventing, and addressing fraud, abuse, and security threats.

• Complying with legal obligations and enforcing our terms and policies.

• Facilitating business operations, such as mergers, acquisitions, or asset sales.

 

We may aggregate or anonymize data for research, analytics, or statistical purposes, in which case it is no longer considered personal information.

 

4. Disclosure of Information

 

We may share your information in the following circumstances:

 

• Service Providers: With trusted third parties who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, customer support, and marketing.

• Business Partners: With partners to offer joint products, services, or promotions.

• Advertising and Analytics: With advertising networks (e.g., Google AdSense) and analytics providers (e.g., Microsoft Clarity, Google Analytics) to deliver personalized ads and analyze usage.

• Legal Requirements: If required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Connect Tech Global, our users, or others.

• Business Transfers: In connection with a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of the transaction.

• With Your Consent: In any other situation where you have provided consent.

 

We do not sell your personal information to third parties.

 

5. Cookies and Tracking Technologies

 

We use cookies and similar technologies to:

 

• Remember your preferences and settings.

• Analyze site traffic and user behavior.

• Provide personalized content and advertisements.

• Enable social media features and integrations.

• Enhance security and prevent fraud.

 

You can manage your cookie preferences at any time via our Cookiebot CMP banner or your browser settings. For more information, please see our Cookie Policy.

 

6. Advertising and Analytics

 

We partner with third-party advertising and analytics providers, including Google AdSense and Microsoft Clarity, to:

 

• Display personalized ads based on your interests and browsing behavior.

• Measure the effectiveness of our marketing campaigns.

• Understand how users interact with our Site.

 

These partners may use cookies, device identifiers, and other tracking technologies to collect information about your activity across our Site and other websites. You can opt out of personalized advertising through your browser settings or by visiting the Network Advertising Initiative opt-out page.

 

7. User Rights

 

Depending on your location and applicable law, you have the following rights:

 

• Access: Request a copy of your personal data.

• Correction: Request correction of inaccurate or incomplete data.

• Deletion: Request deletion of your data (“right to be forgotten”).

• Restriction: Request restriction of processing under certain circumstances.

• Objection: Object to processing based on legitimate interests or direct marketing.

• Data Portability: Request transfer of your data to another provider.

• Opt-Out: Opt out of the sale or sharing of your personal information (CCPA).

• Withdraw Consent: Withdraw consent at any time (where processing is based on consent).

• Non-Discrimination: You will not be discriminated against for exercising your privacy rights.

 

To exercise your rights, please contact us using the information provided in Section 18. We may need to verify your identity before fulfilling your request.

 

8. Data Retention

 

We retain your personal data only as long as necessary for the purposes described in this policy, or as required by law. The retention period depends on the type of data and the purpose for which it was collected. When data is no longer needed, it is securely deleted, anonymized, or aggregated.

 

9. Data Security

 

We implement robust technical and organizational measures to protect your personal data, including:

 

• Encryption of data in transit and at rest.

• Access controls and authentication procedures.

• Regular security assessments and vulnerability testing.

• Employee training on data protection and privacy.

• Secure server facilities and firewalls.

 

Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use strong passwords and protect your account information.

 

10. International Data Transfers

 

Your information may be transferred to and processed in countries outside your country of residence, including countries that may not provide the same level of data protection. When we transfer personal data internationally, we ensure appropriate safeguards are in place, such as:

 

• Standard Contractual Clauses approved by the European Commission.

• Binding Corporate Rules.

• Other lawful transfer mechanisms as required by applicable law.

 

11. Children’s Privacy

 

Our services are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate action, including removal of the data.

 

12. Policy Updates

 

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will notify you of significant changes by posting the new policy on our website and updating the effective date at the top of this page. We encourage you to review this policy periodically.

 

13. Additional Regional Disclosures

 

California Residents (CCPA/CPRA):

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These include the right to know what personal information we collect, use, disclose, and sell; the right to request deletion of your personal information; the right to opt out of the sale or sharing of your personal information; and the right to non-discrimination for exercising your privacy rights. To exercise these rights, please contact us using the details in Section 18. We will verify your identity before processing your request and respond within the timeframes required by law.

 

EEA, UK, and Swiss Residents (GDPR):

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with your local data protection authority. We are committed to resolving any concerns you may have regarding your privacy and our collection or use of your personal data.

 

Other Jurisdictions:

Depending on your location, you may have additional rights under applicable data protection laws. We strive to comply with all relevant regulations and encourage you to contact us with any questions or requests regarding your data.

 

14. Automated Decision-Making and Profiling

 

We may use automated decision-making and profiling in certain circumstances, such as to personalize your experience, deliver targeted advertisements, or detect fraudulent activity. These processes are based on the information we collect and are designed to improve our services and protect our users. You have the right to object to automated decision-making and request human intervention where applicable under law.

 

15. Links to Third-Party Websites

 

Our Site may contain links to third-party websites, services, or applications that are not operated or controlled by Connect Tech Global. We are not responsible for the privacy practices or the content of such third parties. We encourage you to review the privacy policies of any third-party sites you visit before providing any information.

 

16. Data Breach Notification

 

In the unlikely event of a data breach that affects your personal information, we will notify you and relevant authorities as required by law. Our notification will include information about the nature of the breach, the data affected, and steps you can take to protect yourself.

 

17. Accessibility

 

We are committed to making our privacy policy accessible to all users, including those with disabilities. If you require this policy in an alternative format or need assistance understanding any part of it, please contact us at info@connecttechglobal.com.

 

18. Contact Us

 

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or our data practices, please contact us:

 

Connect Tech Global Limited

Email: info@connecttechglobal.com

 

We will respond to your inquiry as soon as possible and always withiIntroductionn the timeframes required by applicable law.